Great Customer Service on the Telephone (Worksmart Series)

From Library Journal
Useful is the word for both these books: they are easy to read, filled with sound advice, and immediately applicable. There is nothing in either of them that could possibly do harm. Anderson, a business writer, presents a book that should be required reading for anyone who answers the phone or supervises people who answer the phone at places of business. It is a ready-made, in-service training workshop and step-by-step manual for improving telephone techniques. (more…)

Tagged with: Customer • Great • Paperback • Series • Service • Telephone • Worksmart

Filed under: Telephone Amplifiers

Like this post? Subscribe to my RSS feed and get loads more!